Shipping within the Netherlands
Within the Netherlands, the packages are sent with PostNL and the delivery time is 5-10 working days (except if payment is made by bank transfer, then the order will only be sent when the payment has been received).
Longer delivery time due to busy times at PostNL: Note: Due to the busyness at PostNL, your package may be delivered later than you are used to from us. We therefore kindly ask you to take into account the crowds at PostNL and therefore to wait longer if you have not received your order after five working days.
The packages are traceable and if you are not present, the carrier will offer the package the next day or deliver it to the neighbors. In both cases, the carrier will inform you of this.
As soon as the package has been accepted by PostNL, you will receive an email from us with the PostNL tracking number, so that you can also track the package yourself.
Shipping abroad
Abroad, the packages are sent with PostNL to the local postal provider and the delivery time is 5-10 working days (except if payment is made by bank transfer, then the order will only be sent when the payment has been received).
The packages are traceable and if you are not present, the carrier will offer the package the next day or deliver it to the neighbors. In both cases, the carrier will inform you of this.
As soon as the package has been accepted by PostNL, you will receive an email with the PostNL tracking number, so that you can track the shipment online.